Terms of Service

01 — Acceptance of Terms

By accessing or using the Bothive platform, website, APIs, developer tools, documentation, or any related services (collectively, the “Service”) provided by Bothive (“Bothive,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you may not access or use the Service in any capacity.

These Terms apply to all visitors, users, developers, and others who access the Service (“Users”). By using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms and that you agree to these Terms on behalf of such organization.

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

02 — Description of Service

Bothive is an AI agent platform that enables users to create, configure, deploy, and run autonomous AI agents. The Service includes, but is not limited to:

• AI agent creation, execution, management, and orchestration via the Pulse Engine
• Sandboxed execution environments for code generation and execution
• The HiveLang domain-specific language for agent scripting and configuration
• Skills, workflow automation tools, and agent templates
• Artifact generation — including but not limited to documents, presentations, code, and data
• Data source integrations and third-party service connections (OAuth, API keys)
• The Hive Store marketplace for agents and templates
• Team collaboration and workspace management features
• APIs, SDKs, CLI tools, and developer documentation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Certain features of the Service may be designated as “Beta,” “Preview,” or “Experimental.” Such features are provided “AS IS” and “AS AVAILABLE” without any warranty whatsoever, and we have no obligation to provide support, maintain uptime, fix bugs, or guarantee that such features will reach general availability.

03 — Accounts & Registration

To use certain features of the Service, you must register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information to keep it accurate and complete
• Keep your login credentials secure and confidential
• Accept full responsibility for all activity that occurs under your account, whether or not authorized by you
• Notify us immediately of any unauthorized use of your account or any other security breach
• Ensure that you log out of your account at the end of each session when accessing the Service on shared devices

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use the Service. If you are under 18, you may not create an account or use the Service.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, for any reason, at any time, without notice or liability.

04 — Acceptable Use

You agree not to use the Service to:

• Violate any applicable federal, state, local, or international law, regulation, or third-party rights
• Generate, distribute, store, or transmit any malicious code, malware, spyware, viruses, or harmful content
• Create or deploy agents designed to conduct phishing, social engineering, impersonation, or fraud of any kind
• Generate content that is defamatory, obscene, pornographic, harassing, threatening, or hateful
• Generate deepfakes, non-consensual intimate imagery, or other deceptive synthetic media
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks
• Interfere with or disrupt the integrity, security, or performance of the Service or its underlying infrastructure
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service, the Pulse Engine, or the HiveLang interpreter
• Use the Service to build, train, or improve a competing product or service
• Scrape, data mine, or extract data from the Service for any commercial purpose without prior written consent
• Exceed rate limits, abuse API access, or circumvent any technical limitations of the Service
• Use the Service for “Black Box” financial manipulation, stock market manipulation, or automated trading without proper compliance
• Transmit unsolicited bulk communications (spam) in violation of CAN-SPAM, GDPR, or other applicable laws
• Use the Service in any manner that could damage, disable, overburden, or impair the Service
• Use AI-generated outputs to make automated decisions about individuals in ways that would violate anti-discrimination laws or create legal liability
• Use bots, workflows, or integrations to collect or process personal data without a lawful basis, required notices, and required consents under applicable privacy and data-protection laws, including Nigerian data-protection law where it applies
• Deploy bots in a way that misleads consumers, hides material terms, impersonates a human or organization, or violates applicable consumer-protection, anti-spam, financial-services, or cybercrime laws

Violation of these terms may result in immediate termination of your account without refund, and may subject you to civil and/or criminal liability.

05 — Intellectual Property

Our Property

The Service, its original content, features, functionality, underlying technology, the Pulse Engine, the HiveLang language specification, the “Bothive” brand and logo, and all associated intellectual property are and shall remain the exclusive property of Bothive and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bothive.

Your Content

You retain ownership of content that you submit, upload, or make available through the Service (“User Content”), including HiveLang scripts you author. By submitting User Content, you grant Bothive a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, and distribute such content solely for the purposes of operating, developing, providing, and improving the Service. If you publish content to the Hive Store, you grant Bothive a perpetual, irrevocable, worldwide, royalty-free license to host, distribute, modify, display, and create derivative works of said content for the purposes of operating the marketplace.

Generated Content

Content generated by AI agents through the Service is owned by you, subject to: (a) the intellectual property rights of third parties; (b) the terms and restrictions of any third-party AI model providers whose models were used in generation; (c) limitations on AI-generated works under applicable law; and (d) any open-source or third-party licenses that may apply to the generated content. You acknowledge that AI-generated content may inadvertently reproduce or resemble copyrighted or trademarked material, and you are solely responsible for verifying that generated content does not infringe third-party rights before use.

07 — Data Rights & Model Training

Your Data: You retain all ownership rights to data and content you provide to the Service (“Input Data”). We process your Input Data solely to provide the Service to you.

Model Training: Bothive does not use your Input Data or AI-generated outputs to train, fine-tune, or improve our general-purpose AI models without your explicit opt-in consent. You may be offered the ability to opt-in to data sharing programs that contribute to model improvements, and you may revoke such consent at any time.

Third-Party Models: The Service may utilize third-party AI model providers (e.g., OpenAI, Anthropic, Google). Your data may be transmitted to these providers solely for the purpose of generating outputs as part of the Service. These third-party providers have their own terms of service and data processing practices, which you should review independently. Bothive is not responsible for how third-party model providers process your data beyond what is specified in our agreements with them.

Aggregated Data: We may collect and use aggregated, anonymized, and de-identified data derived from your use of the Service for analytics, benchmarking, product improvement, and reporting purposes. Such data will not identify you or any individual user.

08 — Payment & Billing

Certain features of the Service require payment. By selecting a paid plan, purchasing credits, or subscribing to premium features:

• All fees are quoted and charged in US dollars unless otherwise specified
• Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan)
• Credit purchases are non-refundable unless required by applicable law
• You are responsible for all taxes and duties associated with your use of the Service
• We may change pricing at any time with at least 30 days' advance notice; continued use after a price change constitutes acceptance
• Failure to pay may result in account suspension or termination
• You are responsible for all costs incurred by Agent activity, including third-party API usage fees (e.g., OpenAI, Anthropic, Google Cloud) billed through your connected adapters
• Disputed charges must be reported within 30 days of the billing date

Consumer and billing safeguards: Nothing in these Terms limits non-waivable consumer rights that apply to you, including rights relating to fair billing, non-delivery, defective services, duplicate charges, billing errors, or misleading representations. Digital credits and subscriptions are generally non-refundable once used or consumed, but we will review billing errors and any refund rights required by applicable law.

09 — DMCA & Copyright Policy

Bothive respects the intellectual property rights of others and expects users of the Service to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), we will respond expeditiously to claims of copyright infringement that are reported to our designated copyright agent.

If you believe that content available through the Service infringes your copyright, please submit a notification containing the following information:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material that is claimed to be infringing, with sufficient detail to locate it
4. Your contact information, including address, telephone number, and email address
5. A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
6. A statement, under penalty of perjury, that the information in your notification is accurate and that you are authorized to act on behalf of the copyright owner

We maintain a policy for the termination, in appropriate circumstances, of Users who are repeat infringers.

10 — Third-Party Services

The Service may contain links to, integrations with, or rely upon third-party websites, services, APIs, or resources (“Third-Party Services”), including but not limited to AI model providers, cloud infrastructure providers, OAuth providers, and communication platforms.

Bothive has no control over, and assumes no responsibility for, the content, privacy policies, practices, availability, or performance of any Third-Party Services. You acknowledge and agree that Bothive shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any Third-Party Services. We make no warranty or representation regarding the quality, accuracy, or availability of Third-Party Services.

Your use of Third-Party Services is governed by the respective terms and conditions and privacy policies of those third parties. You are solely responsible for reviewing and complying with such third-party terms.

11 — Privacy & Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

GDPR Compliance: If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing of, and port your personal data. To exercise these rights, please contact us at the address provided below.

CCPA/CPRA Compliance: If you are a California resident, you have the right to know what personal information we collect, to request its deletion, to opt-out of the sale or sharing of your personal information, and to not be discriminated against for exercising your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Nigeria Data Protection: Where the Nigeria Data Protection Act, 2023 or related Nigeria Data Protection Commission requirements apply, we process personal data in line with applicable lawful-basis, purpose-limitation, security, retention, and data-subject-rights requirements. Nigerian users and data subjects may contact us to request access, correction, deletion, restriction, objection, withdrawal of consent where consent is used, or other rights recognized by applicable law.

Your Customer Data Responsibilities: If you use Bothive to build bots, agents, workflows, customer-support tools, onboarding flows, or integrations for your own users, you are responsible for giving those users clear privacy notices, collecting any required consent, honoring their rights, and ensuring that your bot's collection, storage, transfer, and use of personal data complies with applicable Nigerian and international laws.

International Transfers and Incidents: Bothive and its providers may process data in other countries where required to operate the Service. Where applicable law requires transfer safeguards or breach notices, we will assess the circumstances and use appropriate contractual, security, operational, and notification measures.

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Upon account termination, we will delete your personal data within a reasonable timeframe, subject to our legal obligations and legitimate business needs.

Data Security: We implement commercially reasonable technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

12 — No Professional Advice

THE SERVICE IS AN AUTOMATION AND AI TOOL ONLY. NOTHING IN THE SERVICE OR ANY AI-GENERATED OUTPUT CONSTITUTES LEGAL, MEDICAL, FINANCIAL, TAX, ACCOUNTING, INVESTMENT, THERAPEUTIC, OR OTHER PROFESSIONAL ADVICE.

No professional, fiduciary, confidential, or advisory relationship is established between you and Bothive by your use of the Service. Bothive is not your legal advisor, financial consultant, medical provider, therapist, or business partner.

You should always consult with qualified, licensed professionals in the relevant field before making decisions based on AI-generated content. Reliance on AI-generated outputs for professional, legal, medical, financial, or other consequential decisions is at your sole risk.

13 — Indemnification

You agree to defend, indemnify, and hold harmless Bothive, its parent companies, subsidiaries, affiliates, and their respective directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, demands, suits, actions, losses, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorneys' fees and court costs) arising out of or in connection with:

1. Your use of the Service or any activity under your account
2. Your violation of these Terms or any applicable law, rule, or regulation
3. Your violation of any rights of a third party, including intellectual property, privacy, or publicity rights
4. Content generated through your use of the Service, including any AI-generated outputs deployed or published by you
5. Your deployment of any Agent that causes damage, data loss, financial harm, reputational harm, or any other injury to a third party
6. Any defamatory, illegal, infringing, or harmful content generated or distributed by your Agents
7. The unauthorized use of credentials, API keys, or OAuth tokens stored within your Bothive workspace
8. Your failure to comply with applicable data protection, privacy, anti-spam, or consumer protection laws in connection with your use of the Service

15 — Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BOTHIVE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE
• ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR SUITABILITY OF AI-GENERATED OUTPUTS
• ANY WARRANTY THAT DEFECTS WILL BE CORRECTED
• ANY WARRANTY THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BOTHIVE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

16 — Assumption of Risk

You expressly acknowledge and agree that your use of the Service is at your sole risk. You are fully aware that:

• AI technology is experimental and rapidly evolving; outputs may be unpredictable
• Autonomous agents may perform actions that cause unintended consequences, including data loss, financial loss, or reputational damage
• AI-generated content may inadvertently infringe upon the intellectual property rights of third parties
• AI-generated content may be inaccurate, biased, offensive, or otherwise harmful
• Integration of agents with third-party services carries inherent risks, including unauthorized data access or modification
• The Service may experience downtime, errors, or interruptions

You voluntarily assume all risks associated with the use of the Service and agree that Bothive shall have no liability relating to any such risks.

18 — Class Action Waiver

YOU AND BOTHIVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR MULTI-PLAINTIFF ACTION OR PROCEEDING. Unless both you and Bothive agree otherwise in writing, the arbitrator may not consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of the Dispute Resolution & Arbitration section (Section 17) shall be null and void, and the dispute shall proceed in court.

This waiver applies only where enforceable. Nothing in this section limits any non-waivable consumer, data-protection, regulator, or representative-action rights that applicable law does not allow us to exclude.

19 — Force Majeure

Bothive shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, civil unrest, embargoes, government actions or orders, fire, floods, epidemics, pandemics, labor disputes, strikes, acts of third parties, failures of third-party services or infrastructure (including cloud providers, AI model providers, and telecommunications providers), power outages, Internet disruptions, cyberattacks, hardware or GPU shortages, or any other event that is beyond the reasonable control of Bothive. In the event of a force majeure event lasting more than 90 consecutive days, either party may terminate these Terms upon written notice.

20 — Export Compliance

You agree that you will not use or export the Service in violation of any applicable export control laws or regulations, including without limitation the United States Export Administration Regulations and sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, a citizen or resident of, or otherwise subject to the jurisdiction of, any country, territory, or entity that is subject to comprehensive U.S. economic sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties.

21 — Electronic Communications Consent

By creating an account or using the Service, you consent to receive communications from Bothive electronically, including via email, push notifications, in-app messages, or notices posted on the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional communications at any time, but you may not opt out of Service-related communications (such as security alerts, billing notices, or changes to these Terms) while you maintain an account.

22 — Termination

Termination by You: You may terminate your account at any time by following the instructions on the Service or by contacting us. Termination of your account does not relieve you of any obligation to pay outstanding fees.

Termination by Us: We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. We reserve the right to “kill switch” any Agent or terminate any account that we deem, in our sole discretion, to pose a threat to the platform, its users, third parties, or the public at large.

Effect of Termination: Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnification obligations, limitation of liability, dispute resolution, and all sections intended to survive.

Data After Termination: Following termination, we may delete your account data, including any agents, configurations, and stored content, after a reasonable retention period. It is your responsibility to export any data you wish to keep before terminating your account.

23 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Bothive agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Delaware for the purpose of litigating all such disputes.

For users in Nigeria, nothing in these Terms excludes or restricts mandatory protections available under applicable Nigerian consumer-protection, data-protection, electronic-communications, cybercrime, tax, payment, or other laws that cannot legally be waived by contract.

24 — Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while reflecting the original intent of the parties, or if such modification is not possible, shall be severed from these Terms.

25 — Waiver

No waiver by Bothive of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Bothive to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Bothive.

26 — Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, and any other agreements or policies expressly incorporated by reference herein, constitute the sole and entire agreement between you and Bothive regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

27 — Assignment

You may not assign or transfer these Terms, or your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without the prior written consent of Bothive. Any attempted assignment without such consent shall be null and void. Bothive may freely assign or transfer these Terms, in whole or in part, without restriction and without your prior consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

28 — Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, by posting the updated Terms on the Service and, where feasible, by sending an email notification to the address associated with your account. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, in whole or in part, please stop using the Service and terminate your account.

29 — Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@bothive.cloud
• Website: https://bothive.cloud

For DMCA-related communications, please email: dmca@bothive.cloud